In case of technical questions you can reach our support under: support@evt-web.com

Support:

If you encountered difficulties with your software, we would ask you to send us the following with your request:

  • A completed support request form. You can find it here.
  • Log file: If you click on Write log file under View in the EyeVision software, you will receive a .txt file.

Returns:

If you have encountered problems with your products, we would ask you to send us the following before sending your return:

  • A completed RMA form. You can find it here.

There you will also find the steps for your next steps.

We try to help you as soon as possible