In case of technical questions you can reach our support under: firstname.lastname@example.org
If you encountered difficulties with your software, we would ask you to send us the following with your request:
- A completed support request form. You can find it here.
- Log file: If you click on Write log file under View in the EyeVision software, you will receive a .txt file.
If you have encountered problems with your products, we would ask you to send us the following before sending your return:
- A completed RMA form. You can find it here.
There you will also find the steps for your next steps.
We try to help you as soon as possible